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How to Whitelist and Blacklist an Email Address in CPanel

Last modified: June 28, 2022
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What does whitelist or blacklist email mean?

By adding a certain email to your whitelist, you enable it to get past all spam filters and into your inbox.

On the other hand, regardless of the content, if you add an email address to your blacklist, it will be prohibited. Additionally, you can blacklist an entire domain to prevent any emails from that domain from being sent.

How to Whitelisting an Email Address in CPanel

1. Firstly, login to cPanel and click on Spam Filters icon under Email section.

2. Next, scroll down to “Additional Configurations (For Advanced Users)” and click “Show Additional Configurations”.

3. Then, scroll down to “Whitelist (Emails Always Allowed)”  and click “Edit Spam Whitelist Settings”.

4. Click “Add a New ‘whitelist_from’ Item”.

5. Enter the email address that you want to whitelist.

6. Lastly, click “Update Whitelist (whitelist_from)” .

How to Blacklist an Email Address in CPanel

1. Firstly, login to cPanel and click on “Spam Filters” under “Email” section.

2. Then, scroll down to “Additional Configurations (For Advanced Users)” and click “Show Additional Configurations”.

3. Next, scroll down to “Blacklist (Emails Never Allowed)” and click “Edit Spam Blacklist Settings”.

4. Click “Add a New ‘blacklist_from’ Item”.

When entering addresses, you can use the following options for both whitelisting or blacklisting:

[email protected] — This will whitelist/blacklist a single email address.

*@domain.com — This will whitelist/blacklist all emails from the domain name.

5. Lastly, enter the email address that you wish to blacklist and click “Update Blacklist (blacklist_from)”.

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