Security Tips: Email Hacking
We are sorry to inform you that the compromised email account has recently been used to send spam after a wave of email password hackings. Since last year, this trend has been observed all around the world, and a new wave has emerged. Hackers employ automated tools that continuously sniff and decipher password combinations from individuals who establish weak passwords on their email accounts.
Due to the gravity of the situation, we have made it mandatory for all users of e-mail to establish a minimum password score of 85 or higher in cPanel in order to protect their privacy and personal information. When the next login is made, any email users who don’t have a password that meets the minimal criterion will be warned and prompted to change it. Access will be restricted if the user is using Outlook until you update your password via the Webmail user interface.
Steps to change your email password:
1. Firstly, log in to your Webmail interface.
2. Then, key in your email address in full and existing password.
3. Once logged in, you will be prompted the page to reset your email password.
4. Key in your existing email password the also the new email password of your choice. Take note that the password score indicator for your new password must be 85 and above.
5. Key in your new password combination again and hit “Change your password now!”
You must make sure that all your other software (e.g., Outlook and Thunderbird) and devices (e.g. BlackBerry and iPhone) have been updated before you are connected to the server to retrieve the messages after you have changed your email password.
If you have any questions, don’t hesitate to contact us.
We are appreciate your cooperation and understanding on this matter. We want to limit the damage that this most recent round of email hacking will do to us and our clients.
All the Best,