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Firefox & Chrome Browser Dialog Box Size

Last modified: July 2, 2022
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Firefox & Chrome Browser Dialog Box Size

Smartermail Mail Bugs Firefox & Chrome Browser

AFFECTED:  Only for Mozilla Firefox and Google Chrome older versions.

ISSUE:When using/running Smartermail on Webmail – using Internet Browser Firefox Mozilla version 31 – users may notice a lower size dialogue box.

REMARKS: The patch will be included in the next Smartermail version upgrade, according to the vendor.

Resolutions/Temporary Workarounds

  1. Firstly, Open Firefox browser
  2. Secondly, In address bar type ( about:config )
  3. Thirdly, Find the setting: === dom.disable_window_move_resize ===
  4. After that, set it to true.

Smartermail Mail Bugs Firefox & Chrome Browser

However, we’ve been informed that this issue has been fixed in newer versions of Mozilla Firefox and Google Chrome. If you are still facing issues and unable to fix them, feel free to contact our support team.

Another problem with a solution that you might be interested in is as follows:

Modal Dialog Window Size Differs in Chrome and Edge Browsers

ISSUE: When compared to Chrome, the modal dialogue window in the Edge browser is smaller. This results in the text in the modal dialogue being wrapped (the section which is associated with the modal window).

ROOT CAUSE: The Edge browser calculated the width incorrectly for the Auto-widths in the modal dialog.

ERROR MESSAGE: Not applicable

Resolutions/Temporary Workarounds

  1. Log in to the application.

2. Perform the following local-change:

Override the pzModalTemplate to the RLModalTemplate with Fit Content.

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